1) Products

Products descriptions and pictures are the most complete and accurate as possible, but are for information only without legal obligation or prejudice to our standard conditions of sale.

Every days we are trying to improve our service, but despite our best efforts some products may appear for sale which are no longer available or could be mispriced. In such cases we will contact you, giving you the option to cancel your order, or to inform you of the cancellation of your order..
 

2) Prices
Our kilims could be shipped from Turkey, or from Switzerland, and all prices are quoted in Euros without tax, shipping, or insurance.

VAT (value added tax) and import duties differ for each country and we are not able to supply an estimated cost. You will receive separate invoices directly from the delivery company or/and from your local customs office.

3) Payment and delivery

We accept payment by credit card, Visa or Master Cards, over the PayPal system. At the end of the shopping process you will see the basket detail ant the final cost, including the shipping according to your country. After order validation you will be invited to fill the PayPal payment form. For a payment by Bank transfer (IBAN / SWIFT) please contact us before. In any case we will send you by eMail an order (and payment) confirmation, please contact us if you do not receive this confirmation. Your order will be shipped within 7 days.

4) Damaged goods

If your order shows damage when you receive the shipment, please open it in the presence of the delivery service personnel, or at least bring it to their attention when signing for the item. If possible, also please try to obtain a photograph of the damaged package. Contact us immediately and retain all packaging materials.

5) Copyright

The web site www.kilim-passion.com is owned and operated by :

ALBA systems

Pré-Bouvier 29

CP 247

1217 MEYRIN / GE

Switzerland

All content included on the website, such as text, graphics, logos, button icons, images, is the property of ALBA systems and is protected by Swiss and international laws.